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From 29th August 2025, US customers will be charged additional import duties and associated fees in advance of receiving the item. These taxes are collected by UK couriers and postal services, such as Royal Mail, and handed directly to US Customs and Border Protection on your behalf.
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I would highly recommend Castle Oak Jewellery. Customer service was excellent and friendly. The delivery was swift and safe, and I was kept up to date at each stage. The item was beautifully packaged and the item itself was beautiful . You need have no worries about buying from this company , I would definitely use them again .
I cannot recommend Castle Oak Jewellery highly enough. The ring I ordered arrived really quickly and I am absolutely delighted with it. It's even more beautiful in the flesh than in the pictures. The communication with Castle Oak Jewellery was also brilliant.
Many thanks and I look forward to buying from you again 😊.
I bought this ring a few days before Christmas so I wasnt expecting it to be delivered until after. I ordered it on the 20th and it arrived on the 22nd which I was amazed at! There was excellent communication about when it was being packaged and when it was sent, literally about an hour after I ordered it (at gone midnight)!
It arrived really well packaged, and with the box so beautifully wrapped in tissue paper and a pretty ribbon (it was a gift for myself so this was a lovely touch).
The ring itself is in perfect condition, really nicely polished so it sparkles, and it is absolutely beautiful- more than I'd hoped for.
I sent a message to let them know it had arrived and I loved it, and received a lovely and thoughtful reply- again another lovely personal touch.
I wouldn't hesitate to recommend Castle Oak Jewellery or to buy from them again. Fantastic buying experience from start to finish.












